e-Government Readiness in Ghana: a SWOT and PEST Analyses

Abstract

E-Government has transformed how governments provide effi cient and effective services to citizens, businesses and other government agencies in both developed and developing nations. For developing nations, a context-oriented approach should be considered for a successful implementation of e-government. The paper examines the e-government readiness of Ghana, a developing nation in Africa. We employ a SWOT (Strengths, Weaknesses, Opportunities and Threats) and PEST (Political, Economic, Social and Technological) analysis of Ghana’s readiness to successfully implement e-government. We provide implications for practice and research. The analysis framework used in this study can be applied for other South-Saharan Nations.