Assessing the Effects of SSNIT Communication Strategies on the Need for Active Contributors to Check on their Contributions

Abstract

The study was undertaken to assess the effects of SSNITs communication strategies on the need for active contributors to check on their contributions. It was revealed that most of the respondents want to know how much they earn, how much is deducted from their salary and how much their employers add when they were asked to show the kind of information they frequently will want to have knowledge of. The study revealed that text messaging is the most popularly known channel of communication. The internet and interpersonal communication channels were also mentioned. Most of the respondents often use their preferred channels of communication. The study also recommends that SSNIT needs to improve upon the conditions of service offered their clients and run regular checks on their contributors on issues concerning their contributions especially when they detect their employers are not playing their part of the contribution